Information collected
Name, company, email, phone or WhatsApp, delivery or pickup location, model interest, quantity, and message details.
Privacy policy
We use buyer details to confirm orders and support.
Hey Bike collects only the details needed to answer questions, prepare invoice requests, coordinate payment references, and arrange shipping or pickup support.
How it is used
We use information to prepare quotes, confirm stock, create invoice references, coordinate dispatch, and respond to support requests.
Payment details
Payment processing may be handled by bank transfer, PayPal, or approved providers. Do not send sensitive card data through the contact form.
Retention
Order and support messages may be kept as needed for invoice matching, logistics, compliance, dispute review, and customer service.